1.How do I place an order online?
We are a fishing tackle manufacturing factory and wholesale supplier located in China, dedicated to providing one-store solutions to our customers. We don’t support online ordering at the moment, please contact our sales team and tell us your needs or products you are interested in, we will specify the best and most economical purchasing plan according to your needs and location!
Catalog: https://peekii.com/product
Contact us: https://peekii.com/contact
2.Do you support return, refund, warranty?
We support returns, exchanges, and refunds within 30 days of receipt, please check Return & Refund Policy page for details or contact our sales team for assistance.
3.What payment methods are supported?
We support credit card, debit card, T/T and bank wire transfer with 100% payment before shipment, and some customized orders can support prepayment and final payment before shipment. Depending on the demand and quantity of the order. Please check Shipping & Payment Policy page for details
4.What if I don’t find the right product in the catalog?
We have very many partners in our supply chain, we are able to offer any fishing gear products with low MOQ and best wholesale price, meanwhile we also support OEM/ODM and other customized services to provide one-stop solution for your business growth. Please contact our sales team directly for assistance!
5.Are you manufacturer or a trading company?
We are an integrated industry and trade company with about 18 years of offline store experience, covering high quality, very competitive prices and global customers. At the same time, we have our own factory and some stable cooperative factories, and the factory has a professional production technical team.
6.Do you provide samples? Is it for free or extra?
We are glad to provide samples. For the trial order, sample fee is needed, but we are pleased to return sample fee to you in the formal order.
7.Is OEM available?
Yes, OEM is welcomed but different products have different MOQ to customize.
8.Can you help us to customize the product with our logo? How much will it cost?
Sure, we provide custom service if there are any fresh idea. About the price, which would be based on how much quantity you are going to make.
9.Are there other product choices available?
Of course, but we recommend that you take our normal colors in the first trial order. It is good for lead time if you want to test the quality quickly.
10.What are the normal export terms in your company?
Normally in terms of EXW, FOB, DAP, DDU, DDP.
11.How about the transportation?
Please inform us your instructions, either by sea, air or express. DHL, FedEx, TNT, UPS are all available. We cooperate with professional forwarder to provide the best shipping cost, service and guarantee.
12.What’s your lead time?
There are lots of inventory in our warehouse. We can send the stock products within one week. If there is out of the stock, we will notice you in advance about your order.
13.How about the after service of your product?
We have dedicated staff to follow up orders, test product quality, ensure timely delivery and reliable quality. Please don’t hesitate to contact us if you have any questions.